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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darryl Jones

November 13, 2024

5  out of  5
rating by Darryl Jones
"Chase Ragsdale-State Farm Insurance agency in Walnut Cove, NC are truly a group of winners in the insurance industry! They have been our auto insurance provider for nearly 10 years. They are the most professional, compassionate, personable, and informative agents in the insurance business today. They truly go the extra mile to assure customer satisfaction. I would definitely give them a 5 star rating all the way round! I would also like to give a special thank you to State Farm agent Angela Bailey for all that she does being a great agent and an even better person. My daughter was rear ended in an accident and thank God she was okay. Thanks to Angela, I was able to get my claim filed immediately not even an hour after contacting State Farm. Thank you Angela Bailey!"
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Natasha Thompson

October 29, 2024

5  out of  5
rating by Natasha Thompson
"Angie has been so helpful and kind. I would recommend anyone to her! She will take care of you and make sure your needs are met."
We responded:
"Thank you so much for the review. We appreciate your business."
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Kyson Johnson

October 20, 2024

1  out of  5
rating by Kyson Johnson
"Was good for a few months when it was time to renew he lied and then told his team members to lie and when I caught him a lie he couldn't answer got upset and they will make fake insurance paperwork for your driving record and I have the proof to go with it screenshot and email dont trust this office"
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Kimberly Davis

December 3, 2023

1  out of  5
rating by Kimberly Davis
"I am making this rating for State Farm in general. But Chase Ragsdale was my agency. I used State Farm for 7 months. In that time I found them to be a confusing company to communicate with. I was given the run around on a claim which took 5 months and only phone calls perused by myself to get anything done. Claim denied for someone damaging my home, and then claim denied on the hail storm that must have just jumped over my house. Two companies telling me I had damage. They said I had none. I did more work on these claims than they did. They will not pay out on claims. That is why they are cheaper. The communication is a nightmare and that is with their office and the claims office. And my car insurance went up 20$ a month after initial six months. No reason, just bait and switch. I could not wait to move to Farm Bureau! The WORST! Good neighbor my a$$."
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Tonja Prysock

November 25, 2023

5  out of  5
rating by Tonja Prysock
"Amanda's service was impeccable! She explained any questions I had, very friendly, and professional. It's always a refreshing feeling to experience awesome customer service!"
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Teresa Chapman

June 16, 2023

5  out of  5
rating by Teresa Chapman
"Had to get something notarized and great customer service"
We responded:
"Thank you. We strive to help in anyway we can. -Chase"
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Summer Halfhill

May 4, 2023

5  out of  5
rating by Summer Halfhill
"Angel does an awesome job, and is always quick to respond. Answers all my questions! 10/10 recommend!"
We responded:
"Thank you so much for your review. We strive to deliver the best possible service to our customers. -Chase"
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Devin Goolsby

April 28, 2023

5  out of  5
rating by Devin Goolsby
"Nikki Lintz is an amazing team member here, she is wonderful with helping understand your policy and always looks to make your life better and easier! Great team all around please go see them if you haven’t yet! Again Nikki Lintz is GREAT!"
We responded:
"We agree, she is great and we are glad to have her as part of the team. We are also thankful for your business and look forward to helping you going forward. Thank you for the review. Chase"
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Amy Johnson

April 28, 2023

5  out of  5
rating by Amy Johnson
"Angie is amazing to work with has a great personality and takes pride in her work. She was fast on getting me a quote on my home and car insurance. I’d highly recommend letting Angie quote your insurance needs"
We responded:
"Thank you so much for your kind words. We are very fortunate to have Angie on our team and we look forward to helping you will all of your insurance needs going forward. Chase"
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daniele brown

April 28, 2023

5  out of  5
rating by daniele brown
"Nikki was awesome and very helpful !"
We responded:
"Thank you for the review. I am glad Nikki was able to handle your insurance needs. Chase"
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Lucia Baylis

April 28, 2023

5  out of  5
rating by Lucia Baylis
"Just recently switched to State Farm after being with my previous insurance for years. I was beyond excited when Angie told me how much I was saving, definitely glad she talked me into switching!"
We responded:
"Lucia, thank you so much for putting your faith in us. We work hard to give our people the best possible customer service. Welcome to our State Farm family! Chase"
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Sandra Turman

April 28, 2023

5  out of  5
rating by Sandra Turman
"Amanda Bennett was very friendly and helpful with all of my needs.She was able to answer all of my questions about policies.Very friendly smile.Pleasure to see when coming in office."
We responded:
"I am glad Amanda was able to help you out. We look forward to servicing your insurance going forward. Chase"
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Kate

April 28, 2023

5  out of  5
rating by Kate
"Angie is very sweet and a pleasure to work with... Thank you for all you do!"
We responded:
"Thank you for your review. We are very lucky to have Angie as part of our team and look forward to helping you moving forward. -Chase"
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Jacob Montgomery

April 28, 2023

5  out of  5
rating by Jacob Montgomery
"Angie is great to work with and very informative."
We responded:
"I am glad Angie was able to help you out. Thank you for taking the time to leave us a 5 star review. We appreciate your business. Chase"
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Amanda Gearheart

April 28, 2023

5  out of  5
rating by Amanda Gearheart
"Many thanks to Angie Bailey for saving me money on my home and auto insurance! She did an outstanding job and was a pleasure to work with."
We responded:
"We are very thankful for your business. We strive to deliver the best customer service possible. Thank you for the review. Chase"
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Denise Kasper

April 28, 2023

5  out of  5
rating by Denise Kasper
"Angie Bailey was knowledgeable and kind and took care of everything for us. She dealt with our cars and renters insurance and it was a breeze."
We responded:
"Thank you so much for your review. We look forward to helping you with all of your insurance needs. - Chase"
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Adam Johnson

April 28, 2023

5  out of  5
rating by Adam Johnson
"Jason McGhee saved me $970 a year in auto insurance!! He also sold me a supplemental health insurance policy for next to nothing in $$. When you call State Farm ask for Jason."
We responded:
"Adam, thank you so much for your review. We are very fortunate to have Jason as part of the team. We look forward to helping you moving forward. -Chase"
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Tammy Duggins

November 10, 2022

5  out of  5
rating by Tammy Duggins
"The friendliest agents here. They're always ready to help. We are saving so much money now because we switched to Chase Ragsdale!"
We responded:
"Thank you for your review. Helping people is the best part of the job."
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Vik

August 13, 2021

5  out of  5
rating by Vik
"It was very easy to purchase my vehicle policy.Delightful customer oriented service very responsive and friendly, easy to work with insurance agent Mr Codi very helpful.Thanks"
We responded:
"Thank you so much for taking the time to review our agency. We are delighted to have you as a customer as well and look forward to helping you with all of your insurance and financial services needs. - Chase"
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Brenden Moir

August 8, 2021

5  out of  5
rating by Brenden Moir
"I would recommend anyone to this place for insurance at a great rate and Mr Ragsdale and his staff are very friendly"
We responded:
"Thank you so much for taking the time to give us a review. We strive to provide superior customer service in addition to our tremendous insurance plans. We look forward to serving you for a long time to come. - Chase"
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Kristy Goins

June 4, 2021

5  out of  5
rating by Kristy Goins
"They are all genuine customer service agents...and they will make a way to work with people throughout hard times...keep up the great work Chase Ragsdale State Farm!!😊😊😊"
We responded:
"Thank you for the kind words. My staff and I work very hard to make sure our customers are taken care of and we are very lucky to insure people like yourself. -Chase"
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Cindi Blackley

July 24, 2020

5  out of  5
rating by Cindi Blackley
"Fair deal"
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barbara anderson

March 5, 2020

5  out of  5
rating by barbara anderson
"Chase and his crew will treat you good ..best rates in town .I switch from one competitor 2 years ago .trust me wont be disappointed. So give chase ragsdale a call if nothing else just get a quote .and you'll see."
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Susan Nelson

March 4, 2020

5  out of  5
rating by Susan Nelson
"Best service you can get with a smile. Everyone is so very friendly and respectful and helps you with any questions you may have."
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Storm Cahoon

March 4, 2020

5  out of  5
rating by Storm Cahoon
"Awesome team very knowledgeable"