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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monique Smith

August 29, 2025

5  out of  5
rating by Monique Smith
"Gracen at Ragsdale Insurance Agency was great to work with and very easy to talk to!"
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Michele Sutton

August 26, 2025

5  out of  5
rating by Michele Sutton
"Makayla was wonderful to work with and responded to my initial inquiry and follow up questions quickly and thoroughly. I spent hours on the phone with other agents pricing my policy. Makayla had the policy finalized with just a few emails. Wonderful, efficient service!"
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Cassie Faircloth

August 11, 2025

5  out of  5
rating by Cassie Faircloth
"I have worked with Chase and his team for years now. Excellent and prompt service. Within an hour, I had coverage added to my policy for another car I added on. Great reasonable rates!! I would recommend Chase and his team to anyone who would listen!"
We responded:
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear that you appreciate our prompt service and competitive rates. It's always our goal to make the insurance process as smooth and efficient as possible. We truly value your recommendation and look forward to assisting you for many years to come!"
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James Wilson

August 7, 2025

5  out of  5
rating by James Wilson
"Very good experience!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience. We look forward to serving you again soon!"
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Willette Roper Kiser

July 30, 2025

5  out of  5
rating by Willette Roper Kiser
"I have had a wonderful experience with Chase Ragsdales office. Makayla and Kalei help me with my payment questions. Angel and Bryce recently assisted me with choosing a life insurance plan to fit my needs and budget."
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sharon smith

July 28, 2025

5  out of  5
rating by sharon smith
"I had a great experience today with Megan @ the Walnut Cove office.She answered all my questions with pleasure ! Thanks StateFarm & especially Megan !!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Megan provided you with excellent service and was able to answer all your questions. We appreciate your trust in State Farm and will be sure to pass along your compliments to Megan. Thanks again for choosing us!"
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Shelby V

July 13, 2025

1  out of  5
rating by Shelby V
"This office cannot seem to get across to the MVA that I have not lapsed my insurance. They have told me it happens all the time and not to worry about it. This is my second MVA flag for the same "lapse." MD State police are trying to take my tags here at 2 am on a Sunday in July of 2025. I have threads of email correspondence going back to May, bank statements, and documents to otherwise prove I had no lapse. MD state trooper said it's impossible to prove and let me go as a "benefit of the doubt" situation. Makayla was the last one handling this, Chase is on vacation. I was on my way back from mine! Looking forward to how this is handled because I am beyond disturbed at how I almost became stranded because I was late on a payment sometime almost a year ago. That is absolutely terrifying and I have no idea what confidence I am supposed to have ever handing a law enforcement officer my state farm "proof of insurance " again. I have been an policy holder since 2018 and find this to be a colossal waste of money. We have all heard the stories about state farm and maybe it's just time to move on. As all they are doing is farming my patience and money."
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starling little

July 9, 2025

5  out of  5
rating by starling little
"So very helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found our service very helpful. We appreciate your support!"
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Lakisha Smith

July 6, 2025

5  out of  5
rating by Lakisha Smith
"Above and beyond"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we went above and beyond to meet your expectations. Your support means the world to us!"
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rickywarciski

June 27, 2025

5  out of  5
rating by rickywarciski
"They always go above and beyond for me. If they don't know the answer they find it and i love that about them! Always nice and sweet on the phone and never been rude"
We responded:
"Hi Ricky, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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GQ Heartless

June 24, 2025

5  out of  5
rating by GQ Heartless
"Christine was amazing even when I thought she was over whelmed she stayed with me remain professional even when frustrated from working with ppl I know witch is y it's more important to acknowledge Christine. Thx u & I recognize ir work & professionalism thx u 4helpn me"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Christine was able to provide you with exceptional support, even during challenging moments. Her professionalism and dedication to our clients truly make a difference, and we’re glad to know that her efforts did not go unnoticed."
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Lisa Logan

May 15, 2025

5  out of  5
rating by Lisa Logan
"I had a great experience with Angel Shelton, she was knowledgeable and professional. best of all she saved me money on my home insurance and auto insurance. I would highly recommend her company. Lisa"
We responded:
"Thank you so much for taking the time to share your positive experience with Angel Shelton! We're thrilled to hear that she provided you with knowledgeable and professional service, and that she was able to help you save money on both your home and auto insurance. Your recommendation means a lot to us, and we’re proud to have Angel on our team. If you ever need further assistance or have any questions, please don’t hesitate to reach out."
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Benjamin Paratore

May 6, 2025

5  out of  5
rating by Benjamin Paratore
"I've been an All-State customer for years. Switched to State Farm for my home and car. Could not be happier. Reasonable prices. Superior service. Awesome!"
We responded:
"Thank you so much for your wonderful review! We are thrilled to hear that you've made the switch to State Farm for your home and car insurance. It’s fantastic to know that you are happy with our reasonable prices and superior service. We’re committed to providing you with the best experience possible. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
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Bill Helm

May 2, 2025

5  out of  5
rating by Bill Helm
"We recently completed several upgrades to our home and needed a new appraisal. Kalei working with Angel were very helpful in completing the reappraisal process and minimizing the new cost of our homeowner's policy. I was very impressed with Kalei's professionalism. Even though Kalei is a relatively new agent, she has already learned a lot about the insurance business, and when she had questions, she got back to us with answers very quickly. Thanks to Kalei with Angel's support, we are very satisfied State Farm customers."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Kalei and Angel were able to assist you with your home upgrades and reappraisal process. Kalei’s dedication and professionalism truly shine through, and we’re glad her quick responses made a positive impact on your experience. Your satisfaction as State Farm customers means the world to us, and we look forward to continuing to serve you in the future. If you have any more questions or need assistance, don’t hesitate to reach out!"
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Duncan Fam (Teardropluvsparamore)

April 28, 2025

5  out of  5
rating by Duncan Fam (Teardropluvsparamore)
"They were very sweet and mostly answered the phone! Would check them out. Nothing negative to say."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent service, and your feedback means a lot to us. "
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Kristen Williams

March 27, 2025

5  out of  5
rating by Kristen Williams
"Angel was so helpful the past 2 days."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angel was able to assist you and make your experience better over the past couple of days. We’ll be sure to pass along your compliments to her. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!"
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Jaye London

March 1, 2025

5  out of  5
rating by Jaye London
"Angel was great , she met all my needs and was super nice, helpful and she answered all of my questions completely ans and honestly ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angel provided you with exceptional service and addressed all your needs and questions. We will be sure to pass along your compliments to her! If you need anything else in the future, don’t hesitate to reach out. We look forward to seeing you again soon! "
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Addison Hope

January 28, 2025

5  out of  5
rating by Addison Hope
"I had a wonderful experience here with Kalei, I often feel lost and dazed in the money and insurance world but she really explained everything so thouroughly to me and helped me understand my billing issues as they came up. So grateful for this office!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kalei was able to help you navigate the complexities of billing and insurance. Our team strives to provide clear and thorough support to our clients, and it's wonderful to know that you felt understood and taken care of. Your gratitude means a lot to us, and we look forward to assisting you again in the future!"
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Josh Phillips

January 28, 2025

5  out of  5
rating by Josh Phillips
"I recently came into the office off main st and i love this place! Everyone was welcoming and kind. The two ladies in the front, Makayla and Kalei were eager to help. Kalei helped me schedule some time with Angie to help me with my car insurance and Angel told me about life insurance policy where I get my money back! I am happy to bring my business here!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at our office. Makayla and Kalei are indeed fantastic team members, and we're glad they could assist you with your car insurance and introduce you to our life insurance options. We truly appreciate your business and look forward to serving you in the future. If you have any more questions or need assistance, feel free to reach out anytime!"
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Charles Baylis

January 13, 2025

5  out of  5
rating by Charles Baylis
"⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the exceptional service provided by Chase Ragsdale - State Farm Insurance Agent. A special shoutout to my agent, Angie Bailey, who has been nothing short of amazing! From the moment I reached out, Angie has been incredibly responsive, knowledgeable, and genuinely caring. She made the entire process of getting insurance not only easy but also enjoyable. Angie’s dedication to her clients is truly commendable. She went above and beyond to ensure I understood all my options and helped me choose the best coverage for my needs. I feel confident and secure knowing that my insurance needs are in such capable hands. If you’re looking for an insurance agent who truly cares about your well-being and provides top-notch service, I highly recommend Chase Ragsdale and Angie Bailey. They have earned my trust and highest recommendation!"
We responded:
"Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that Angie’s dedication and expertise made your insurance process smooth and enjoyable. At our agency, we strive to provide exceptional service, and it’s gratifying to know that we were able to meet your needs and exceed your expectations. Your trust and satisfaction mean the world to us, and we’re glad to have earned your recommendation. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you!"
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Breanna Hall

January 13, 2025

5  out of  5
rating by Breanna Hall
"Highly recommend this office. Great communication and replies back in a timely manner."
We responded:
"Thank you so much for your kind words and high recommendation! We are thrilled to hear that you had a positive experience with our office and that our communication met your expectations. Timely responses are a priority for us, and we’re glad you noticed our efforts."
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Jennifer Collins

January 12, 2025

5  out of  5
rating by Jennifer Collins
"Angel Shelton has consistently demonstrated exceptional customer service and dedication to meeting all of my insurance needs. Her proactive approach and commitment to finding effective solutions make her a valuable asset in navigating the complexities of insurance coverage"
We responded:
"Thank you for your kind words and for taking the time to share your experience with Angel! We are delighted to hear that her exceptional customer service and proactive approach have made such a positive impact on your insurance journey. Your satisfaction is our top priority, and we’re grateful for your trust in us."
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Rhonda Sue

January 10, 2025

5  out of  5
rating by Rhonda Sue
"I've just changed agents in the pass month. Angie Bailey is great. She was very knowledgeable, quickly answer all our questions. My son also very satisfied with Angie's help."
We responded:
"Thank you for sharing your positive experience! We’re thrilled to hear that you and your son found her to be knowledgeable and responsive. Transitioning to a new agent can be daunting, and we’re glad that Angie made the process smooth and satisfying for you both. Your feedback is greatly appreciated, and we’re here to support you with all your insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Haley Reed

January 10, 2025

5  out of  5
rating by Haley Reed
"⭐️⭐️⭐️⭐️⭐️ Angie Bailey"
We responded:
"Thank you so much for your fantastic 5-star review! We truly appreciate you and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations."
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Jerry Gearheart

January 10, 2025

5  out of  5
rating by Jerry Gearheart
"Angie Bailey most helpful and enjoyable to work with"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you found Angie Bailey to be helpful and enjoyable to work with. She truly cares about her clients and is dedicated to providing the best service possible. Your feedback means a lot to us, and we appreciate you taking the time to share your experience."