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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Baylis

January 13, 2025

5  out of  5
rating by Charles Baylis
"⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the exceptional service provided by Chase Ragsdale - State Farm Insurance Agent. A special shoutout to my agent, Angie Bailey, who has been nothing short of amazing! From the moment I reached out, Angie has been incredibly responsive, knowledgeable, and genuinely caring. She made the entire process of getting insurance not only easy but also enjoyable. Angie’s dedication to her clients is truly commendable. She went above and beyond to ensure I understood all my options and helped me choose the best coverage for my needs. I feel confident and secure knowing that my insurance needs are in such capable hands. If you’re looking for an insurance agent who truly cares about your well-being and provides top-notch service, I highly recommend Chase Ragsdale and Angie Bailey. They have earned my trust and highest recommendation!"
We responded:
"Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that Angie’s dedication and expertise made your insurance process smooth and enjoyable. At our agency, we strive to provide exceptional service, and it’s gratifying to know that we were able to meet your needs and exceed your expectations. Your trust and satisfaction mean the world to us, and we’re glad to have earned your recommendation. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you!"
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Breanna Hall

January 13, 2025

5  out of  5
rating by Breanna Hall
"Highly recommend this office. Great communication and replies back in a timely manner."
We responded:
"Thank you so much for your kind words and high recommendation! We are thrilled to hear that you had a positive experience with our office and that our communication met your expectations. Timely responses are a priority for us, and we’re glad you noticed our efforts."
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Jennifer Collins

January 12, 2025

5  out of  5
rating by Jennifer Collins
"Angel Shelton has consistently demonstrated exceptional customer service and dedication to meeting all of my insurance needs. Her proactive approach and commitment to finding effective solutions make her a valuable asset in navigating the complexities of insurance coverage"
We responded:
"Thank you for your kind words and for taking the time to share your experience with Angel! We are delighted to hear that her exceptional customer service and proactive approach have made such a positive impact on your insurance journey. Your satisfaction is our top priority, and we’re grateful for your trust in us."
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Rhonda Sue

January 10, 2025

5  out of  5
rating by Rhonda Sue
"I've just changed agents in the pass month. Angie Bailey is great. She was very knowledgeable, quickly answer all our questions. My son also very satisfied with Angie's help."
We responded:
"Thank you for sharing your positive experience! We’re thrilled to hear that you and your son found her to be knowledgeable and responsive. Transitioning to a new agent can be daunting, and we’re glad that Angie made the process smooth and satisfying for you both. Your feedback is greatly appreciated, and we’re here to support you with all your insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Haley Reed

January 10, 2025

5  out of  5
rating by Haley Reed
"⭐️⭐️⭐️⭐️⭐️ Angie Bailey"
We responded:
"Thank you so much for your fantastic 5-star review! We truly appreciate you and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations."
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Jerry Gearheart

January 10, 2025

5  out of  5
rating by Jerry Gearheart
"Angie Bailey most helpful and enjoyable to work with"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you found Angie Bailey to be helpful and enjoyable to work with. She truly cares about her clients and is dedicated to providing the best service possible. Your feedback means a lot to us, and we appreciate you taking the time to share your experience."
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Darryl Jones

November 13, 2024

5  out of  5
rating by Darryl Jones
"Chase Ragsdale-State Farm Insurance agency in Walnut Cove, NC are truly a group of winners in the insurance industry! They have been our auto insurance provider for nearly 10 years. They are the most professional, compassionate, personable, and informative agents in the insurance business today. They truly go the extra mile to assure customer satisfaction. I would definitely give them a 5 star rating all the way round! I would also like to give a special thank you to State Farm agent Angela Bailey for all that she does being a great agent and an even better person. My daughter was rear ended in an accident and thank God she was okay. Thanks to Angela, I was able to get my claim filed immediately not even an hour after contacting State Farm. Thank you Angela Bailey!"
We responded:
"Thank you so much for your incredible review! We are truly honored to have served you and your family for nearly a decade. Your kind words about our team and the service we provide mean the world to us. We're especially grateful for your recognition of Angie Bailey. It’s wonderful to hear that she was able to assist you promptly during a challenging time. Ensuring our clients feel supported and taken care of is our top priority, if you ever need anything in the future, please don’t hesitate to reach out. "
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Natasha Thompson

October 29, 2024

5  out of  5
rating by Natasha Thompson
"Angie has been so helpful and kind. I would recommend anyone to her! She will take care of you and make sure your needs are met."
We responded:
"Thank you so much for the review. We appreciate your business."
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Kyson Johnson

October 20, 2024

1  out of  5
rating by Kyson Johnson
"Was good for a few months when it was time to renew he lied and then told his team members to lie and when I caught him a lie he couldn't answer got upset and they will make fake insurance paperwork for your driving record and I have the proof to go with it screenshot and email dont trust this office"
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Kimberly Davis

December 3, 2023

1  out of  5
rating by Kimberly Davis
"I am making this rating for State Farm in general. But Chase Ragsdale was my agency. I used State Farm for 7 months. In that time I found them to be a confusing company to communicate with. I was given the run around on a claim which took 5 months and only phone calls perused by myself to get anything done. Claim denied for someone damaging my home, and then claim denied on the hail storm that must have just jumped over my house. Two companies telling me I had damage. They said I had none. I did more work on these claims than they did. They will not pay out on claims. That is why they are cheaper. The communication is a nightmare and that is with their office and the claims office. And my car insurance went up 20$ a month after initial six months. No reason, just bait and switch. I could not wait to move to Farm Bureau! The WORST! Good neighbor my a$$."
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Tonja Prysock

November 25, 2023

5  out of  5
rating by Tonja Prysock
"Amanda's service was impeccable! She explained any questions I had, very friendly, and professional. It's always a refreshing feeling to experience awesome customer service!"
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Teresa Chapman

June 16, 2023

5  out of  5
rating by Teresa Chapman
"Had to get something notarized and great customer service"
We responded:
"Thank you. We strive to help in anyway we can. -Chase"
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Summer Halfhill

May 4, 2023

5  out of  5
rating by Summer Halfhill
"Angel does an awesome job, and is always quick to respond. Answers all my questions! 10/10 recommend!"
We responded:
"Thank you so much for your review. We strive to deliver the best possible service to our customers. -Chase"
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Devin Goolsby

April 28, 2023

5  out of  5
rating by Devin Goolsby
"Nikki Lintz is an amazing team member here, she is wonderful with helping understand your policy and always looks to make your life better and easier! Great team all around please go see them if you haven’t yet! Again Nikki Lintz is GREAT!"
We responded:
"We agree, she is great and we are glad to have her as part of the team. We are also thankful for your business and look forward to helping you going forward. Thank you for the review. Chase"
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Amy Johnson

April 28, 2023

5  out of  5
rating by Amy Johnson
"Angie is amazing to work with has a great personality and takes pride in her work. She was fast on getting me a quote on my home and car insurance. I’d highly recommend letting Angie quote your insurance needs"
We responded:
"Thank you so much for your kind words. We are very fortunate to have Angie on our team and we look forward to helping you will all of your insurance needs going forward. Chase"
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daniele brown

April 28, 2023

5  out of  5
rating by daniele brown
"Nikki was awesome and very helpful !"
We responded:
"Thank you for the review. I am glad Nikki was able to handle your insurance needs. Chase"
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Lucia Baylis

April 28, 2023

5  out of  5
rating by Lucia Baylis
"Just recently switched to State Farm after being with my previous insurance for years. I was beyond excited when Angie told me how much I was saving, definitely glad she talked me into switching!"
We responded:
"Lucia, thank you so much for putting your faith in us. We work hard to give our people the best possible customer service. Welcome to our State Farm family! Chase"
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Sandra Turman

April 28, 2023

5  out of  5
rating by Sandra Turman
"Amanda Bennett was very friendly and helpful with all of my needs.She was able to answer all of my questions about policies.Very friendly smile.Pleasure to see when coming in office."
We responded:
"I am glad Amanda was able to help you out. We look forward to servicing your insurance going forward. Chase"
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Kate

April 28, 2023

5  out of  5
rating by Kate
"Angie is very sweet and a pleasure to work with... Thank you for all you do!"
We responded:
"Thank you for your review. We are very lucky to have Angie as part of our team and look forward to helping you moving forward. -Chase"
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Jacob Montgomery

April 28, 2023

5  out of  5
rating by Jacob Montgomery
"Angie is great to work with and very informative."
We responded:
"I am glad Angie was able to help you out. Thank you for taking the time to leave us a 5 star review. We appreciate your business. Chase"
Profile photo of Amanda Gearheart

Amanda Gearheart

April 28, 2023

5  out of  5
rating by Amanda Gearheart
"Many thanks to Angie Bailey for saving me money on my home and auto insurance! She did an outstanding job and was a pleasure to work with."
We responded:
"We are very thankful for your business. We strive to deliver the best customer service possible. Thank you for the review. Chase"
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Denise Kasper

April 28, 2023

5  out of  5
rating by Denise Kasper
"Angie Bailey was knowledgeable and kind and took care of everything for us. She dealt with our cars and renters insurance and it was a breeze."
We responded:
"Thank you so much for your review. We look forward to helping you with all of your insurance needs. - Chase"
Profile photo of Adam Johnson

Adam Johnson

April 28, 2023

5  out of  5
rating by Adam Johnson
"Jason McGhee saved me $970 a year in auto insurance!! He also sold me a supplemental health insurance policy for next to nothing in $$. When you call State Farm ask for Jason."
We responded:
"Adam, thank you so much for your review. We are very fortunate to have Jason as part of the team. We look forward to helping you moving forward. -Chase"
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Tammy Duggins

November 10, 2022

5  out of  5
rating by Tammy Duggins
"The friendliest agents here. They're always ready to help. We are saving so much money now because we switched to Chase Ragsdale!"
We responded:
"Thank you for your review. Helping people is the best part of the job."
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Vik

August 13, 2021

5  out of  5
rating by Vik
"It was very easy to purchase my vehicle policy.Delightful customer oriented service very responsive and friendly, easy to work with insurance agent Mr Codi very helpful.Thanks"
We responded:
"Thank you so much for taking the time to review our agency. We are delighted to have you as a customer as well and look forward to helping you with all of your insurance and financial services needs. - Chase"